Junior Systems Administrator

  • Truevo Payments
  • Fourways
  • 10 Apr, 2018
Full time Tech Support and Helpdesk Networking General Information Technology

Job Description

Responsibilities

  • Provide local and remote end-user support, resolving technical issues and providing technical assistance for Windows and Mac operating systems
  • Setup new and existing users with relevant equipment and appropriate access to the company’s systems (Active Directory, Email, etc.)
  • Implement, install, maintain, configure, monitor, troubleshoot and evaluate existing and new Microsoft Windows Server / desktop operating systems with a willingness to learn about Linux based operating systems that the company utilizes.
  • Install, configure and troubleshoot software applications used within the company
  • Implement, install, maintain, configure and troubleshoot new and existing hardware equipment.
  • Maintain, monitor and troubleshoot additional office IT / networking equipment including but not limited to VOIP phone system, CCTV system, network infrastructure, access control system, WAN interfaces, firewall devices.
  • Assist software development team with current and prospective system changes and future needs.
  • Maintain system data security and integrity for the computing environment.
  • Maintain network security through inspection of network equipment, review of firewall rules, rotating of authentication keys on wireless access points as well as VPN services.
  • Implement security measures through the use of special software and tools.
  • Continuous tracking of status and progress through applicable management tool.
  • Document, create and maintain internal procedures.
  • Recommend improvements to existing processes, procedures, policies and systems.
  • Configure, test and monitor backups to ensure continuity and a minimum of data loss is suffered in the event of failure.
  • Update and maintenance of the office asset and other registers.
  • Any additional tasks requested / required from management

Requirements

  • 2+ years’ experience on desktop / server hardware, software and networking
  • Matric and relevant IT qualifications (A+,N+, etc.)
  • Excellent english written and verbal communication skills
  • A broad knowledge in computer networking, server / client operating systems and applications
  • Strong analytical ability and a systematic approach in general IT fault finding and troubleshooting in both software and hardware.
  • A passion to learn, grow and expand current skill set
  • Exceptional organisational skills
  • Possess a strong work ethic and able to work in a team
  • Ability to work after hours when required and within a high-stress environment
  • Valid driver’s license and own transport

Highly Advantageous

  • Exposure and experience with scripting technologies such as Windows Powershell, Python and Bash
  • Cloud services - IaaS (preferably Amazon AWS) and SaaS (preferably G Suite)
  • Remote Management tools
  • Exposure to Linux operating systems
  • Exposure to financial services industry / other high-load, zero-downtime threshold businesses