Enhanced Managed Services

  • Cape Town, South Africa

Enhanced Managed Services is an ITC solutions provider offering a full range of IT & Communications Services. Our experience and client base reflects our passion for the South African Travel and Tourism industry. Our team understands the unique challenges Hotel and Travel operators face as many of them have previously worked within the hospitality industry. Our unique combination of Consulting, Managed Services, Cloud Hosting, Connectivity, Communications & Infrastructure Solutions as well as dedicated Support and Staffing Solutions transforms organizations to deliver better service, improve customer satisfaction, and reduce operating costs. Over the past years, our proven track record working with Hotels and other Tourism related clients has seen us develop longstanding partnerships both with clients as well as related service providers. We understand the nature and current issues of the industry, and we facilitate effective communication amongst stakeholders. We approach hospitality with subject matter expertise and a laser-focus on transformations in Workflow, Guest Satisfaction, Security, and Compliance.

Enhanced Managed Services Camps Bay, Cape Town, South Africa
10 Jul, 2018
Full time
Enhanced Managed Services is looking for a experienced individual, who is reliable, hardworking and self-motivating, to provide IT support for a large company.  You will need to be able to support and maintain the entire IT infastructure, including network, servers and end-users devices for multiple sites and up to 350 users.  The ideal candidate needs to be presentable, confident and well-spoken as they will be required to interact with end-users, management and suppliers. Key Responsibilities: Maintain the company desktop, server & networking infastucture accross multiple sites Provide end-user support, ensuring that minimum service levels are maintained Implement and complete network upgrades and new installation   Daily Duties will include: Daily network and server health checks Remote desktop, telephonic and onsite support Support, maintenance and troubleshooting of Servers, Desktops, Network switches/cabling, Phones, Wi-Fi, Printers, Backup systems, Anti-malware and Email   Minimum Requirements: Recognised IT certification/s Minimum 4 years previous experience in a similar IT function Candidate must be willing to work weekends/public holidays. Experience with Windows AD & VMWare and Citrix Valid driver’s license and own reliable transport   Salary: Attractive salary package based on your previous experience and includes provident fund and other company benefits. To apply, please email a detailed CV with cover letter to recruitment@enhanced.co.za