Latest Jobs

R50,000 - R70,000 monthly
Career Minded Lynnwood, Pretoria, South Africa
24 Apr, 2018
Full time
This must be one of the most exciting companies to work for in Pretoria! They strive to create a "google-like" culture; and they get it right too! They have a young, dynamic and exciting IT team. Their entire line of business system is developed in-house on new tech. Come be part of this exciting journey towards building a great IT environment; learning, sharing and having some fun at the same time! Must have skills: Solid understanding and experience within the Microsoft development technology stack Must have 5+ years experience as a Microsoft .Net Developer Must have solid experience using Xamarin Firm grasp of C#, SQL Server, HTML5, Type Script, KnockoutJS, NHibernate, Entity framework, Web Services, Message Queues, CSS, XML/JSON, GIT Good database understanding Experience in both web development and stand-alone applications Firm grasp of OOP and segmentation of dependencies Relevant IT degree or diploma Xamarin experience Main Responsibilities: Participate in all SCRUM sessions Collaborate closely with BA's and making suggestions where system can be improved. Develop web-based and other applications Development testing of solutions Participate in roll-outs / go-live activities
R20,000 - R30,000 monthly
Career Minded Lynnwood, Pretoria, South Africa
24 Apr, 2018
Full time
This must be one of the most exciting companies to work for in Pretoria! They strive to create a "google-like" culture; and they get it right too! They have a young, dynamic and exciting IT team. Their entire line of business system is developed in-house on new tech. Come be part of this exciting journey towards building a great IT environment; learning, sharing and having some fun at the same time! Must have skills: Solid understanding and experience within the Microsoft development technology stack Must have 1 -3 years experience as a Microsoft .Net Developer Firm grasp of C#, SQL Server, HTML5, Type Script, KnockoutJS, NHibernate, Entity framework, Web Services, Message Queues, CSS, XML/JSON, GIT Good database understanding Experience in both web development and stand-alone applications Firm grasp of OOP and segmentation of dependencies Relevant IT degree or diploma Xamarin experience beneficial Main Responsibilities: Participate in all SCRUM sessions Develop web-based and other applications Development testing of solutions Participate in roll-outs / go-live activities
R8,000 - R12,000 monthly
SMD Irene, Centurion, South Africa
23 Apr, 2018
Full time
The Desktop Support Engineer’s (DSE’s) role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and other peripherals) to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timeously and accurate fashion, and provide end-user assistance where required. This job requires that the employee maintains the highest level of Honesty and Integrity as the incumbent will have access to company assets, cash handling and confidential record storage areas. This requires that a formal personal background check is undertaken.  Desktop Support a) Perform installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices via the IT Helpdesk. b) Perform installation, configuration, maintenance and troubleshooting on branch auction hardware, such as sound equipment, televisions and networks. c) Perform general preventative maintenance tasks on all IT equipment and any other authorised peripheral equipment. d) Attend to branch visits when required. e) Request and co-ordinate vendor support. Infrastructure Support a) Administer and maintain end user accounts, permissions, and access rights. b) Administer all equipment, hardware and software upgrades. c) Ensure network connectivity of all workstations. d) Perform system backups and recovery. e) Provide backup and support to System Engineers when required. Asset Management a) Ensure due process is followed with regards to maintenance of all IT asset metadata Application Support a) Perform first-line application support, and referring issues to developer resources in the event that the request is outside the scope of the DSE.
R45,000 - R80,000 monthly
Conor Solutions (Pty)Ltd South downs Office Park, Centurion
19 Apr, 2018
Full time
1.     Overview Conor Solutions is a fast growing and dynamic software development company with more 50 staff members consisting mostly of highly experienced and skilled solution architects, software developers, and support engineers.   We specialize in high performance robust Telco and Mobile Financial Services solutions covering areas such as Telco Core Network applications, Mobile Payments, Location Services, Web Portals, Smartphone applications, Big Data / Analytics, Machine Learning, Value Added Services, Middleware, Mobile Advertising, and other solutions.   We have a cutting edge internally developed software stack based on technologies such as Redis, NGINX, Golang, NativeScript, Ionic, Angular, MongoDB, MariaDB, Elastic, Java, C/C++, Oracle Fusion, Spring Framework, among others. All our solutions run on Linux.   Our solutions are deployed at more than 25 customers in 12 countries in Africa and South America.   We offer a very flexible work environment with the option of working from home. Our offices are in Southdowns, Centurion. All employees are issued with a MacBook Pro. 2.     Requirement We are looking for Senior Linux System Administrators and Senior Support Engineers. 3.     Salary Range The Cost to Company for this position ranges from R45K p.a. to R80K p.a. depending on seniority level and experience. 4.     Must have A high degree of interest and experience in Linux. Shell scripting ability for system administration. Linux system administration (RedHat/Centos, Apache/NGINX, MySQL/MariaDB/MongoDB, Bash, Python). Knowledge of networking protocols and technologies (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP). Ability to learn quickly and work independently. 5.     Nice to have A tertiary Engineering or Computer Science degree. Telecommunications technologies (SS7, SIGTRAN, MTP, SCCP, TCAP, MAP, CAP, etc). Load Balancers, Routers, Firewalls. Big Data / Analytics / Monitoring experience using Elastic, Tableau, Grafana, Prometheus. OpenStack, KVM, Xen, Vmware, Docker, Kubernetes, Redis. 6.     Job Specification OS, network, and application configuration of new systems. Maintaining and contributing to system standards. Improve the automation of tasks where possible. Managing system security. Apply OS and application patches where required. Capacity and performance management. Research and recommend innovative approaches to improving efficiency. Provide system and application support. Please send your CV to annemarie@conor.co.za.
R45,000 - R80,000 monthly
Conor Solutions (Pty)Ltd 22 Karee Street, Irene, Centurion, South Africa
19 Apr, 2018
Full time
1.     Overview Conor Solutions is a fast growing and dynamic software development company with more 50 staff members consisting mostly of highly experienced and skilled solution architects, software developers, and support engineers.   We specialize in high performance robust Telco and Mobile Financial Services solutions covering areas such as Telco Core Network applications, Mobile Payments, Location Services, Web Portals, Smartphone applications, Big Data / Analytics, Machine Learning, Value Added Services, Middleware, Mobile Advertising, and other solutions.   We have a cutting edge internally developed software stack based on technologies such as Redis, NGINX, Golang, NativeScript, Ionic, Angular, MongoDB, MariaDB, Elastic, Java, C/C++, Oracle Fusion, Spring Framework, among others. All our solutions run on Linux.   Our solutions are deployed at more than 25 customers in 12 countries in Africa and South America.   We offer a very flexible work environment with the option of working from home. All employees are issued with a MacBook Pro. 2.     Requirement We are looking for Mid-level to Senior Software Developers. 3.     Salary Range The Cost to Company for this position ranges from R45K p.a. to R80K p.a. depending on seniority level and experience. 4.     Must have A high degree of interest and experience in Linux. Golang, Java, C/C++, Angular/React, and/or NativeScript/Ionic development experience. Back-end, Middleware, Front-end, and/or Mobile Application development experience. Shell scripting ability for system administration. Knowledge of networking protocols and technologies (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP). Ability to learn quickly and work independently. 5.     Nice to have A tertiary Engineering or Computer Science degree. Experience in a Telco or Financial Services environment. Linux system administration (RedHat/Centos, Apache/NGINX, MySQL/MariaDB, Bash, Python). Big Data / Analytics / Monitoring experience using Elastic, Tableau, Grafana, Prometheus. Telecommunications technologies (SS7, SIGTRAN, MTP, SCCP, TCAP, MAP, CAP, etc). 6.     Job Specification Application and Solution development. Maintaining and contributing to system standards. Improve the automation of tasks where possible. Managing system security. Capacity and performance management. Research and recommend innovative approaches to improving efficiency. Provide system and application support. Please send your CV's to annemarie@conor.co.za
R60,000 - R95,000 monthly
Conor Solutions (Pty)Ltd 22 Karee Street, Irene, Centurion, South Africa
19 Apr, 2018
Full time
1.     Overview Conor Solutions is a fast growing and dynamic software development company with more 50 staff members consisting mostly of highly experienced and skilled solution architects, software developers, and support engineers.   We specialize in high performance robust Telco and Mobile Financial Services solutions covering areas such as Telco Core Network applications, Mobile Payments, Location Services, Web Portals, Smartphone applications, Big Data / Analytics, Machine Learning, Value Added Services, Middleware, Mobile Advertising, and other solutions.   We have a cutting edge internally developed software stack based on technologies such as Redis, NGINX, Golang, NativeScript, Ionic, Angular, MongoDB, MariaDB, Elastic, Java, C/C++, Oracle Fusion, Spring Framework, among others. All our solutions run on Linux.   Our solutions are deployed at more than 25 customers in 12 countries in Africa and South America.   We offer a very flexible work environment with the option of working from home. Our offices are in Southdowns, Centurion. All employees are issued with a MacBook Pro. 2.     Requirement We are looking for Senior Oracle Fusion Middleware developers. 3.     Salary Range The Cost to Company for this position ranges from R60K p.a. to R95K p.a. depending on seniority level and experience. 4.     Must have A high degree of interest/experience in Linux is desired. Java programming ability and experience with Architectural standards and SOA technologies. Oracle Fusion Middleware development experience, Experience with Oracle WebLogic Server, WebLogic Integration, OSB. Experience with XML Schema, XQuery, XPath, JMS, Oracle BPMS and IBM WebSphere Shell scripting ability for system administration. Knowledge of networking protocols and technologies (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP). Ability to learn quickly and work independently. 5.     Nice to have A tertiary Engineering or Computer Science degree. Experience in a Telco or Financial Services environment. Linux system administration (RedHat/Centos, Apache/NGINX, MySQL/MariaDB, Bash, Python). Telecommunications technologies (SS7, SIGTRAN, MTP, SCCP, TCAP, MAP, CAP, etc). 6.     Job Specification Application and Solution development. Maintaining and contributing to system standards. Improve the automation of tasks where possible. Managing system security. Research and recommend innovative approaches to improving efficiency. Provide system and application support
Express Employment Professionals Midrand Centurion, South Africa
19 Apr, 2018
Full time
Various companies in the Centurion/Midrand area would like to employ candidates in the IT industry with some of the following skills: Java developers Web Designers PHP developers Front-end developers IT technicians Database administrators   Working hours, salary and duties will be discussed during the interview. First interviews will be conducted by the agency based in Centurion.  
Express Employment Professionals Midrand Centurion, South Africa
19 Apr, 2018
Full time
Various companies in the Centurion/Midrand area would like to employ candidates in the IT industry with some of the following skills: Java developers Web Designers PHP developers Front-end developers IT technicians Database administrators   Working hours, salary and duties will be discussed during the interview. First interviews will be conducted by the agency based in Centurion.  
Express Employment Professionals Midrand Centurion, South Africa
19 Apr, 2018
Full time
Various companies in the Centurion/Midrand area would like to employ candidates in the IT industry with some of the following skills: Java developers Web Designers PHP developers Front-end developers IT technicians Database administrators   Working hours, salary and duties will be discussed during the interview. First interviews will be conducted by the agency based in Centurion.  
Cellcor Networks Pty Ltd Sandton, South Africa
18 Apr, 2018
Full time
Cellcor Networks , a Cloud Telecoms company has a state of the art platform at Teraco data centre, looking to employ an experienced sales executive to maintain existing base, and grow new business. The candidate must have previous sales experience in this field, as well as a good knowledge of VOIP and related technologies. The company is looking for an individual who will grow into a Sales Director position, and who is looking for a long term career. Package will be negotiated on individual application. Please send all CV's to   scott@cellcornetworks.co.za . No CV's will be considered unless the applicant has prior external sales experience in the industry.
R45,000 - R65,000 monthly
ASIE Personnel Pretoria
18 Apr, 2018
Full time
Our client based in Menlyn Maine, Pretoria requires a Senior Front-End Developer to join their team.  The Core Purpose of this role is to be responsible for the UI/UX (User interface/ experience) development Qualification & Experience Required:  Matric 5+ years experience in web development using relevant frameworks/ languages PHP (advanced), JavaScript/ jQuery (advanced) / HTML5, CSS/ Ajax Previous experience of cross browser design and development, cross platform experience would be an advantage Good level of experience with UI/UX Core Duties & Responsibilities:   Development of new data driven web applications Maintenance/ bug fixing on existing web modules Discussion on requirements with the development team Produce status reports for the Product Manager Please note: Ensure you meet the minimum requirements as described above. We will only be getting back to applicants that meet all of the above requirements. Should you not receive a response from us within 2 weeks you can deem your application as unsuccessful for this specific position. Email: cv@asie.co.za
R45,000 - R50,000 monthly
ASIE Personnel Rosebank, Johannesburg, South Africa
18 Apr, 2018
Full time
Our client based in Rosebank requires a Senior Web Developer to join their team. Qualification, Skills & Experience Required: * 3 years Senior Web Development experience * JavaScript and HTML5 * CSS processors * Experience in/with one or more of the following: * Agile development methodologies * Distributed source control systems * ReactJS and Redux * Mapping technologies * Git for version control * Performance/ analytics tools for web applications Core Duties & Responsibilities: * Design and develop scalable, feature-rich web applications * Consume RESTful/JSON services to power these applications * Work with UX designers to implement the user-friendly solutions * Introduce new technologies into the team based on fit and suitability to deliver a solution * Be able to deep dive into the technical aspects needed for optimisation of web applications Please note: Ensure you meet the minimum requirements as described above. We will only be getting back to applicants that meet all of the above requirements. Should you not receive a response from us within 2 weeks you can deem your application as unsuccessful for this specific position. Email: cv@asie.co.za
R504,000 - R660,000 yearly
DEALERNET Centurion, South Africa
18 Apr, 2018
Full time
Description: DealerNet, located in Centurion, is looking for a back-end or full-stack developer, and working in the financial sector. The position requires a full stack developer that has the ability to communicate with external parties in a professional manner, be willing to go the extra mile to ensure a deadline is met on time and be a team player.  The main system is a multi-threaded system, making use of Unity Container for Inversion of Control, connecting to services to get processes done. Other systems include a web application and mobile application.   Duties: Develop and maintain software applications mainly using C# technologies. This is a small company and the developer will be involved in various disciplines of a project and environments. Strong points must be back-end development but knowledge of how web clients work is an advantage. Strong technically and analytically thinking with a passion to code.   Skills required: At least 6 years’ experience. Microsoft .Net C# environments Understanding of Unity Container, Injection, Threading Understanding and use of OOP principles. WebApi, Soap services Visual studio environments SQL server, stored procedures Advantage to know: Git environment Ability to work under pressure and multiple projects Agile and test driven development Additional: Asp.Net, HTML, Javascript, JQuery, WPF Financial industry background. ***R: R504 000 – 660 000 Annually plus 21 days leave, 50% medical  
R12,000 - R16,000 monthly
Pro Talent Upper Highway, Durban, South Africa
18 Apr, 2018
Full time
Website developer with focus on primarily code and web graphics - intermediate person who knows their skill and trade well and has room for growth and improvement from internal Senior Developer. Salary:   R12 k - 16k dependent on experience per month Cost-2-Company. Required: Minimum of 3-4 years WordPress experience (including woo-commerce and plugin problem solving) PrestaShop is advantageous HTML & CSS knowledge vital Adobe design software experience Good communication & telephone skills a must Attention to detail a must Fully understand DNS & FTP Multi-tasking and team attitude Ownership & Responsibility Duties: WordPress website editing and building start to finish SEO content editing Sending bulk mailers Customer Liaison Spread sheets updating where required Social Media management experience advantageous HTML and CSS styling Provide Telephonic & Email Support   Culture : Relaxed home office environment, professional and with high work ethic and client support Self-motivating and Responsible  If this is you, please contact me on 0312652000 or email adrian@proappoint.co.za  
R120,000 - R140,000 yearly
Penguin Solutions Gauteng, South Africa
17 Apr, 2018
Full time
A company in Sandton  is currently looking for  a  Junior Support Technician to provide technical support to our customers, they  will need deliver effective solutions to our clients while also supporting a wide range of technologies, from Windows / MacOS and Linux infrastructures Own Transport Essential as you will be required to visit client sites on a daily basis Essential Functions:     Contribute to the  handling of all levels of technical support cases from basic user questions to issues requiring more in-depth technical and problem solving skills     Independently diagnose and resolve problems     Follow standard procedures for proper escalation of unresolved issues     Provide prompt and accurate feedback to customers     Ensure proper recording and closure of all issues     Design, define and document support processes Desired Skills and Experience:     1+ years doing  technical support in storage or backup     Must have outstanding problem solving skills     Must have good technical knowledge Cloud Solutions and Linux / Firewalling and ipTables Minimum level of education = Grade 12 / College Diploma Technical skills and knowledge required ·         Knowledge of Microsoft Windows operating system and its components.  This includes troubleshooting via the event logs, understanding how to acquire crash dumps and application dumps, making registry changes etc., ·         Knowledge of networking and troubleshooting connectivity, name resolution, and performance-based issues with OS and/or hardware, ·         Understanding of Backup Theory, ·         Practical Microsoft Office skills. Advantageous skills include: ·         Linux knowledge or experience, ·         SAN, NAS and Tape device knowledge or experience, ·         Teamviewer, ·         Microsoft Office 365, Google Apps Competencies required First Line Support Engineers must have: ·         Strong customer relations skills, ·         Strong written and verbal communication skills, ·         Ability to multi-task, ·         Strong time management skills, Qualifications required ·         An IT degree is advantageous, but not required. A + / S + CompTIA Qualifications Experience required First Line Support Engineers must have: ·         At least 1 year of technical server support experience.
Gabsten Technologies (Pty) LTD Roodepoort, South Africa
16 Apr, 2018
Full time
The First Line Support Engineer role is based at our head office in Roodepoort and is not required to travel. Appointees will work in an open-plan office in a secure, upmarket commercial park with parking facilities. Job Purpose The First Line Support Engineer will be part of our Technical Customer Support Team based in Roodepoort, Gauteng. This position will provide first line, remote support to our growing customer base. The ideal candidate will bring a technical background, good customer interaction and communication skills and agile thinking to this fast paced and rapidly growing organization. We offer innovative training, interesting colleagues, and the opportunity to grow with us.   Position Responsibilities ·                The primary responsibility of the First Line Support Engineer will be to provide first line technical phone and email support to our growing customer base. This person will be required to: ·                Answer incoming problem calls, emails and system-generated tickets, ·                Resolve quick, simple issues (15 minutes),   ·                Categorise and tag unresolved issues and assign these to appropriate Second Line Support Engineers, ·                Document and track customer information and details of the problem, ·                Effectively handover unresolved tickets to Second Line Support Engineers, ·                Effectively communicate the results of their intervention to the customer, ·                Perform daily, weekly and monthly tasks for Managed Services customers.   Position Requirements Minimum level of education Grade 12 Technical skills and knowledge required First Line Support Engineers must have: ·         Knowledge of Microsoft Windows operating system and its components.  This includes troubleshooting via the event logs, understanding how to acquire crash dumps and application dumps, making registry changes etc., ·         Knowledge of networking and troubleshooting connectivity, name resolution, and performance-based issues with OS and/or hardware, ·         Understanding of Backup Theory, ·         Practical Microsoft Office skills. Advantageous skills include: ·         Linux knowledge or experience, ·         VMware\Hyper-V or any other Hypervisor knowledge or experience, ·         SAN, NAS and Tape device knowledge or experience, ·         Commvault Software Suite knowledge or experience. ·         Teamviewer, ·         Microsoft Office 365, ·         3CX Softphone, ·         Scubed. Competencies required First Line Support Engineers must have: ·         Strong customer relations skills, ·         Strong written and verbal communication skills, ·         Ability to multi-task, ·         Strong time management skills, ·         Sense of responsibility, ·         Ability to work in a team. Qualifications required ·         An IT degree is advantageous, but not required. Experience required First Line Support Engineers must have: ·         At least 1 year of technical server support experience. Advantageous experiences include: ·         Previous experience with Backup Software.
bidorbuy Bryanston, Sandton, South Africa
16 Apr, 2018
Full time
Job description NOTE:  Don't apply if you are a clerk, call-centre agent, actor, movie-star, foodie (yes, for realz, people think that any admin can do Linux) or if you lack the required skill-set below! As one of our Linux engineers you will be responsible for supporting the bidorbuy systems. You will be responsible for the design, implementation, and support of a high availability Linux Enterprise environment. Duties will involve design documentation, hands-on hardware installation, enhancing existing systems, and replacing and restructuring legacy systems. This environment will rely on virtualization technologies (XEN on CentOS) and Open Source technologies (Apache, Tomcat, nginx). You will support our transactional systems running on Oracle DB as well as our administrative systems (Kayako Helpdesk, IPS, Pastel, MySQL, MailWizz, ElasticSearch) and hands-on experience is a plus. You have hands-on experience with the management of network stack (Fortigate and CISCO) and have very good working knowledge in infrastructure management (IBM BladeCentre, IBM Storage Systems). The candidate is expected to be effective as an individual contributor, team player, and a champion for results and incremental improvement. We are interested in candidates with 3+ years of demonstrable experience and who have had a background of working on large-scale web initiatives. Responsibilities Configure and build new Linux images (Application Servers) for production and development use - using SaltMaster, Puppet/Chef or similar Monitor systems via applications, log files and sanity checks. Maintain DNS services and domain names. Database maintenance, disaster recovery and monitoring. Administer multiple Linux servers running in high availability environment Shell scripting to automate aspects of systems maintenance Work closely with Software Engineers, Database Analysts, and Q/A personnel Must be able to troubleshoot complex issues quickly and effectively Core competencies & Qualifications Along with your outstanding drive for excellence, the successful candidate will bring with them: 4+ years of experience administering Red Hat, CentOS and Ubuntu (Linux certifications preferred) Enterprise level Linux or CentOS/Redhat Administration experience Strong working knowledge of virtualization technologies (XEN) Strong knowledge of DNS and network tools (ping, trace route, etc.) Strong scripting knowledge: Perl scripting, shell scripting and command line utilities Knowledge of database systems (MySQL, Oracle, Postgres) is a plus Knowledge of basic TCP/IP and internet protocols required Knowledge of MTA, NFS and server hardening is required Knowledge of SAN/NAS and/or shared storage technologies (Gluster, GPFS, GFS) is a plus Knowledge of application- and web-servers (Apache, Varnish, Tomcat, nginx) is a plus Knowledge of mail-servers (management, bounce-handling and monitoring) is a plus Off-hour and weekend work will be sometimes required Salary range up to R75,000/pm depending on skill set and experience. Practical interview exam: Arrive at interview with two virtual images (VirtualBox or similar): - Image1 will contain Apache HTTP with Let's Encrypt SSL and mod_ajp connecting to local Tomcat which uses a simple JSP page connecting to a MySQL database. - Image2 will contain the MySQL database Talk through the deployment, configuration and hardening of the above example.
R15,000 - R28,000 monthly
Career Minded Woodmead, Sandton, South Africa
11 Apr, 2018
Full time
The successful candidate will join an existing team of developers and will focus on the design, development and maintenance of several systems which primarily use PHP and MySQL. Projects currently include the development of a network security monitoring and reporting system; development of a CRM/ERP system; and the maintenance of th company Web/Extranet site. Specific responsibilities New system module design and development. System enhancements and maintenance. Testing and implementation. Minimum qualification/s Grade 12 certificate. 2/3year tertiary qualification that included development related courses. Minimum experience 2 to 3 years uninterrupted employment Minimum skills and other attributes Experience in back-end PHP and relational database development, MySQL being an advantage. Experience in other programming languages, such as Perl, C++ and Java, would be an advantage Experience in Linux would be an advantage. Well spoken - English. Keen attention to detail. Positive and vibrant.
Scoop Distribution Midrand, Gauteng, South Africa
11 Apr, 2018
Full time
We are looking for an enthusiastic Technical Trainer to instruct both customers and our technical and sales teams.  This candidate requires a strong  knowledge of TCP/IP in general and practical experience with wired, wireless and VoIP technology. Previous technical training is a requirement - We will however also provide the relevant opportunities to reach certified trainer level. You will need a solid technical aptitude and be an excellent communicator, able to explain complex subjects in a clear and interesting way. Tasks & Responsibilities Provide certified product training to our customers Coordinate all training events Internal staff training and general skills improvement Create product video content for the web Provide advanced technical support to our customers Investigate further training opportunities within our market Product research and development  Skills & Experience Proven experience as a technical trainer Strong knowledge of TCP/IP Ability to address training needs with complete courses Working knowledge in MS Office (especially Powerpoint) Outstanding communication skills and comfortable speaking to crowds Excellent organizational and time-management abilities Industry standard qualification in either Electrical or Network Engineering (i.e. CCNA, N+, Mikrotik, UBNT, VoIP)
Scoop Distribution Durban, South Africa
11 Apr, 2018
Full time
Scoop Distribution (Pty) Ltd requires a Technical Support Specialist for our Durban Branch. This position is ideal for a tech-enthusiast who wants to expand their tech-skills.  You will be required to manage all technical support queries relating to our product range as well as receiving, troubleshooting, and resolving any queries with regards to our hardware returned by our customers. It requires exceptional understanding of hardware and software functionality, as well as superior communication skills to deliver simple explanations regarding complex concepts. Researching products details regarding RMA will be required as well as having a clear understanding of faults and reasons for hardware returns.  Validation of suspected technical faults will be required. The Technical Support Specialist will report directly to the Durban Branch Manager. Tasks: * In-house customer support * Telephonic support for customer related support queries * Fault finding for hardware related returns * Receive returned hardware from customers and determine customer warranty and vendor warranty status * Troubleshoot devices upon receipt * Follow procedures to troubleshoot returned hardware, and document all details found during the investigative process, and the steps taken to rectify the problem * Update case notes/RMA status in a comprehensive manner for future reference/analysis * Communicate with Customer's on progress and findings * Maintain tools and test equipment at their work station and within the department. * Communicate effectively with CTO to escalate cases, communicate concerns, and prioritise incoming cases Qualifications * N+ and/or Strong TCP/IP knowledge * Experience with Ubiquiti, Mikrotik products * Knowledge on VoIP products * 1-3 Years experience with electronic hardware installation or repair * Ability to track many concurrent tasks and projects effectively * Willing to step outside their duties to help the team meet company goals * Focused, detail oriented and able to work in a fast-paced and constantly changing environment * Excellent written and verbal communication skills * Be able to work well within a team

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